Terms and Conditions – FernKart Express

Welcome to FernKart Express. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you are prohibited from using or accessing this site.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to use this website. By using this site, you represent and warrant that you are of legal age to form a binding contract.
  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

3. Product Information

  • Accuracy: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
  • Variations: Due to the handcrafted nature of our products, there may be slight variations in color, size, and design. These variations are not considered defects but add to the uniqueness of each item.

4. Pricing and Payment

  • Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time.
  • Payment: We accept various payment methods, including credit/debit cards, net banking, and cash on delivery (COD) for eligible orders. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 24-48 hours. Delivery times may vary based on your location and selected shipping method.
  • Shipping Charges: Shipping charges, if applicable, will be displayed at checkout. For more details, please refer to our Shipping Policy.

6. Returns and Refunds

  • Return Policy: Returns are accepted within 7 days of delivery for products that are incorrect, defective, or damaged. To initiate a return, please contact our customer support.
  • Refunds: Upon receipt and inspection of the returned item, refunds will be processed to the original payment method within a specified timeframe. For detailed information, please refer to our Refund and Returns Policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of FernKart Express or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content from this site is prohibited.

8. Limitation of Liability

FernKart Express shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our website or products, even if we have been advised of the possibility of such damages.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Chittorgarh, Rajasthan.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new terms.

Contact Information:

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Address:

1306, Kumharo Ka Mohalla, Dungla,

Dist.: Chittorgarh, Rajasthan 312402, India

By using our website, you agree to adhere to these terms and conditions.