Delivery and Shipping Policy – FernKart Express
At FernKart Express, we are committed to ensuring that your orders are processed and delivered promptly and efficiently. Our delivery and shipping policy is outlined below to provide clarity on our procedures and expectations.
Order Processing:
- Dispatch Time: We strive to dispatch all orders within 24-48 hours of receiving them.
Shipping Partners:
- Logistics: We collaborate with reputable logistics partners, including DHL, Blue Dart, Speed Post, and established local couriers, to ensure reliable delivery of your products.
Delivery Timeframes:
- Domestic Deliveries (Within India): Depending on your location, delivery may take approximately 3 to 15 working days from the date of dispatch.
Shipping Charges:
- Domestic Orders: Shipping charges, if applicable, will be clearly stated on our website or communicated to you at the time of order placement.
Delivery Schedule:
- Timing: Deliveries are made between 9:00 AM and 6:00 PM, Monday through Sunday.
- Holidays: While we endeavor to ship orders during holidays, we cannot guarantee shipping or deliveries on public holidays.
Customer Responsibilities:
- Accurate Information: Please provide complete and accurate shipping details, including your full name, address (with city, state, country, and postal code), landmarks if any, and contact numbers (with an alternate number if possible) to ensure proper delivery.
- Advance Planning: We recommend planning your purchases and deliveries in advance to avoid any potential delays.
Additional Notes:
- Shipping Times: The shipping times mentioned are approximate, and while we strive to meet them, we cannot guarantee exact delivery dates. If you have a specific deadline, please place your order early to accommodate any unforeseen delays.
- Customized Products: For products that require customization or tailoring to meet your requirements, additional production time may be necessary. This can vary from 2 to 3 days, depending on the specific requirements and quantity ordered.
By placing an order with FernKart Express, you acknowledge and agree to this delivery and shipping policy.
If you have any questions or require further assistance, please contact our customer support team at support@fernkart.com or call us at +91 8764635167.
Address:
1306, Kumharo Ka Mohalla, Dungla,
Dist.: Chittorgarh, Rajasthan 312402, India
Phone: +91 8764635167